![]() Make sure that the email address is correct and then try again,” you’ll need to click Try again three times before the button changes to Advanced. Note: If you receive the message “We couldn’t find info for that account. If you've used the Mail app before, at the bottom of the left navigation pane, select Settings, and then choose Manage Accounts. If this is the first time you've opened the Mail app, you’ll see a Welcome page. Open the Mail app by clicking the Windows Start menu and choosing Mail. See Fixing an out-of-date account for more information.ĭid you set up your email, but you don't see your messages? Change your mailbox sync settings. Seeing a message that your account is out of date? You probably need to update your account settings. You can add that and many other email accounts to the Mail and Calendar apps to start sending and receiving email and creating and managing events. If you log on to Windows 10 using a Microsoft account with an, Live, Hotmail, or MSN address, that account is added to the Mail and Calendar apps.
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